Contact Us

Give us a call

The cost of calling us will vary depending on your phone operator. Find out more information about the indicative costs of calling. Our opening hours are 9 am to 5:30 pm, Monday to Friday, excluding English public holidays.

Telephone: 0330 678 0000
Overseas members: +44 (0)208 406 2121

Write to us

Financial Assistance Scheme,
PO Box 287,
NR18 8EZ

[email protected]
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If your email is a request or question that doesn't need a change to your personal details, we'll aim to respond within 10 working days.

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